TADANO Service

TADANO Service

Customer Service

Our Customer Service will be pleased to help you at any time with all technical questions you might have - be they major or minor issues. Our highly trained technicians who are readily accessible by phone are familiar with the practical aspects of our cranes and will answer your questions directly on the phone, if possible, thus providing speedy assistance. more 


Repairs

Repair and maintenance work and conversions which cannot be performed by our After-Sales Service locally are performed on our factory premises in Lauf/Pegnitz where we operate an extremely well-equipped specialist crane workshop on a surface area of 2,000 m2. Our decades of experience as crane manufacturers and service providers mean that ... more


Spare Parts

Acquisition of a crane is a large investment which only pays off if the crane subsequently works reliably. This is ensured first of all by the high quality of TADANO cranes. Should your crane nevertheless fail to work as required, contrary to expectations, you can rely completely on our Customer and Spare Parts Service. In our headquarters in Lauf/Pegnitz alone, we hold ... more 


Training

Our technical training workshops follow the motto help for self-help. Each participant of a training course becomes qualified to perform maintenance on our mobile cranes autonomously on site and to detect and repair minor defects on his/her own. The training program offered is geared towards our internal service staff, workshop staff and our customers' own crane operators.  more 


HELLO-NET

Our fleet management system HELLO-NET helps you manage your crane fleet: Thanks to the latest mobile or satellite communication systems, your TADANO crane transmits its current location (GPS position) and relevant operating states to a selected server. You can access this data easily via the web browser of your PC ...  more 


Additional Information

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